Shipping Policy for FabricVetaGuard

Effective Date: 24/12/2024

At FabricVetaGuard, we are committed to providing a seamless and efficient shipping experience. This Shipping Policy outlines the terms and conditions regarding order processing, shipping methods, and delivery timelines. By placing an order on our website, you agree to the terms described below.

1. Order Processing

  • Processing Time: Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Customers will receive an email confirmation with tracking details once the order has been shipped.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

Domestic Shipping (Within the United States)

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.

International Shipping

  • Delivery times vary depending on the destination and selected shipping method, typically ranging from 7-21 business days.

3. Shipping Costs

  • Shipping fees are calculated during checkout based on the destination, weight, and size of your order.
  • Free Shipping: Free shipping promotions may apply to orders exceeding a specified amount, as detailed on our website.
  • Shipping fees are non-refundable unless the product is defective or an error occurred on our part.

4. Order Tracking

  • A tracking number will be provided once your order is shipped.
  • You can track your shipment using the tracking link included in the shipping confirmation email.
  • Customers are responsible for monitoring the tracking status and notifying us promptly of any delivery issues.

5. Shipping Restrictions

  • FabricVetaGuard does not ship to P.O. Boxes, APO/FPO addresses, or restricted locations due to carrier limitations.
  • Certain products may have shipping restrictions for international destinations due to regulatory requirements.

6. Delayed or Lost Shipments

  • While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances, such as weather conditions, customs clearance, or carrier issues.
  • If your shipment is delayed or lost, please contact us for assistance. We will work with the carrier to resolve the issue.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  1. Notify us within 48 hours of receiving the shipment.
  2. Provide clear photos of the damaged or incorrect item and its packaging.
  3. We will arrange for a replacement, refund, or store credit based on your preference.

8. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping information at checkout.
  • If a package is returned due to an incorrect or incomplete address, the customer will be responsible for additional shipping fees to resend the package.

9. Customs and Duties (International Orders)

  • For international shipments, customers are responsible for paying any customs duties, import taxes, or related fees required by their country.
  • FabricVetaGuard is not liable for delays caused by customs clearance processes.

10. Order Cancellations

  • Orders can be canceled before they are shipped for a full refund.
  • If the order has already been shipped, it must be returned in accordance with our Refund and Returns Policy.

11. Contact Information

For any shipping-related questions or concerns, please contact us: